A few years ago I bought a GE electric water heater from Home Depot. It
>had a one year full warranty and a six year parts warranty. The
>interesting part reads:
>
>"You must call us prior to any repairs being made to the water heater.
>If we determine that the required repair or replacement is covered under
>the warranty then we will dispatch a service contractor or authorize a >service call." >
>It malfunctioned and I called. Turns out the "determine" requires me to
>take off the covers and go through testing with a meter while they stay
>on the phone and tell me what to do!
>
>Now I could probably have done that, but I thought it was ridiculous. I
>wonder what they do if a little old lady calls up with a problem? >
>I asked if I could get it fixed and then have the parts used by the
>plumber replaced. The answer was a resounding no.
>
>In short, their warranty is no warranty at all.
>
>I'll never buy another GE water heater nor any heater from Home Depot. >
>As soon as I get through reading the news, copies of this will go to
>both companies and to the BBB.
Isn't that essentially the same as any computer warrenty?