I am a new member of this forum. This is my first post. I have many
things to ask but let me start with this topic before I actually ask
the real woodworking problem.
I need your advise on the security aspect when purchasing at on-line
supplier/retailer. I purchased most of my ww tools & hardware through
internet. Usually I feel very confident when the processing time of
the order is reasonable & acceptable.
On isolated occassion, the processing time was very long. At that time
I felt very unsafe. I worried so much that my critical info like credit
card number and the like might fall in the wrong hand. To simplify what
problems that I need your guidance, tips and advise, I put them in
point form question.
Q 1. How to choose the most reliable on-line retailer/supplier
Q 2. The order was confimed, the credit card was charged but the
confirmation was never received from the supplier. What
shall we do next ?
Q 3. Reminder after reminder, but we never receive the
merchandise. What action can
we take and after how long ?
Thanking you in advance.