Recapping:
On Nov. 26th 2008I took one of three Panasonic Battery Chargers in to the only "authorized" Panasonic Repair Center within 60 or so miles. A week later I took in another charger figuring whatever was wrong with the first one might be wrong with the second and third charger. A couple of weeks later I called to see if they'd even looked at the charger. Was told the repair tech would get back to me that afternoon.
Three days later he finally called and told me the internal fuse (which you need a special #10 security torx driver to get to - which they couldn't sell me, or tell me where to get one) needed to be replaced before he could check out the rest of the charger. I told him to order THREE, two for the chargers they had, and one for the one I'd kept.
The tech said he'd order the fuses that day and get back to me in three or four days.
Ten days later I stopped in to see what the delay was. THE ( as in ONE) fuse had come in - the others were on back order - but the tech hadn't gotten to my chargers yet. I was told the tech would call me in a day or two.
Not hearing from him more than "a day or two" later I stopped in today (Jan 22'nd 2009) and after ONLY a half hour wait - I got ONE working charger back and though they still had my other charger and the other two fuses hadn't come in yet - I paid in full - $38 and change.
Seven and a half weeks - to replace a buck fifty fuse. I guess they call them Authorized Repair Centers and not Service Centers for a reason.
I guess I could have bought used chargers off e-Bay for about $70 each and had at least one so I could use one of my drills while making Christmas presents. I guess it's Pay In Cash or Pay In Time.
Still don't understand why Panasonic didn't put a little breaker with an external reset button on their charger, or at least use phillips or square drive screws to hold the case together.
I like my Panasonic cordless drills. Not too impressed with this Authorized Repair Center.