Well - the RIGHT version of Adobe PhotoShop Elements v 6.0 arrived
today, Tuesay, Hune 10th - "two working days" as promised - though
FOUR ACTUAL DAYS from the time I finally got a Customer Service
person to confirm that a) the software Adobe sent me was for the
WRONG operating system - I needed the Mac OS 10.5 version and they
in fact had sent me the XP and Vista version and b) that Adobe would
send me the RIGHT version - and "Two Day" FedEx it to me no additional
cost to me.
In a "mere" 22 minutes I had PhotoShop Elements 6 installed on my
new Mac Mini. Unfortunately - it has only a couple of the functions
I HAD been using most in PhotoShop 5 - layers, curve adjust, guides,
fit to screen, show actual size, zoom tool, "magic wand"select tool,
and the "sharpen" filter.
So now, following Adobe Sales staff recomendation, and with their
assurance that first, LightRoom had all the features/fuctions I'd
specified, and when that didn't work, that Elements 6.0 would
do the job, and after spending pushing $400 and wasting close
to two weeks, to say nothing of the time wasted TRYING to get
some actual "customer service" from Adobe's Customer Service
phone "service" (actually "nightmare") - I'm still no closure to
Adobe software that will allow me to do what I have been doing
with my "old computer" and he "old" Adobe PhotoShop - than I
was two weeks ago. AND - it's going to take another 6 to 8
hours of Fun And Games with Adobe's "customer service" - which
I suspect will involve several hours of listening to MUZAK!!! and
being disconnected at least twice.
The only thing I've actually accomplished so far is learning
that Adobe now wastes better than half of precious screen
space with menus filled with sliders, boxes for entering
numeric values and pull down submenues.
Open Source software suggested by respondents to this
saga - may be what liberates me from Adobe. Thanks
for info about the options to The Big Boys who've gotten
to big to care about their customers.