I think the Borgs do the same thing. An acquaintance of mine works
for PaveLoc. He goes into BORGs and merchandises, labels, stocks,
etc... all of their products. Kind of like the bread and soda folks
in the grocery stores.
He doesn't negotiate shelf space, that's at a higher level, but it is
negotiated, and maybe paid for.
Yeah, but I can actually complete my weeks grocery shopping at the grocery
behemoth - that would include the chinese, mexican, italian stuff as well as
cereal, eggs, meat, milk, pop, snacks, etc. etc. How many of those ethnic
stores or mom & pops would it take to accomplish this? Sure the big guys
standardize stuff while the little guys niche market stuff. I might stop at the
Italian specialty store to get the fixings for a special dinner now and then,
just like I stop at Woodcraft to drool over big tools and buy some shellac
flakes, but I still go to the Borg for day-to-day around the house crap needs
because I can almost always find what I need there.
On 22 Jan 2004 02:32:35 GMT, email@example.com (David Hall) wrote:
Yes, of course. But if you're planning an ethinic or special dinner,
they're great. I seem to do one of these kind of dinners more often
than not since when I bother to cook, I'm usually taking the trouble
to plan something differentl Otherwise, whatever'll microwave or be
quick works. Don't have to worry about feeding kids yet, so I'm not
fussy about everyday meals - unless it's something planned.
Wallworld is going to be the answer to rushed Americans everywhere.
You're going to be able to do ALL your shopping, food, clothing, other
sundry items, all in one beheamoth location. Course, the variety and
whatnot are not gonna be what individual stores woulda provided. But,
we may be coming full circle - way back when, particularly when the
butcher, baker, etc. were individual locations, I'd guess the variety
of stuff each carried was more limited than some of the grocers that
came about in the past 10 years or so. Now we're consolidating in a
sense and throwing everything together in one giant location.
Do you have Wegman's near you? Now there's a grocery store - giant
AND a lot of variety.
With an very good employee share plan. Do you need to be union if you
can be an owner?
I have a good friend in Rochester NY that worked for Wegmans for many
years. Nothing but good things said about the company.
That's where I first saw them too. GREAT subs. We've got one comingto
Chantilly and another in Fairfax. This will blow out Harris Teeter and
Subway. Can't wait for them to open.
I've been union and non-union. The only times being union was necessary
was when I couldn't talk honestly with mgmt. I prefer to do my own
talking, when it isn't allowed or listened to says a lot about the
Dave in Fairfax
reply-to doesn't work
daveldr at att dot net
You're trying to justify bad behavior with more bad behavior. I don't
I think you've misread me. My point was expecting anything more than you
get from the Borg and trying to enact retribution on a store such as the
Borg and mistreat it's employees because you don't feel they are up to your
standards of knowledge is the bad behavior that should be avoided. I never
stated that any behavior other than treating people with respect should be
the answer to it.
Are you a borg worker? Sounds like it.
Quite the contrary. I work for an independent family owned lumber company
that caters to the professional home builder and we are quite successful at
it. Our clientele recognizes that the level of services we provide are in
fact worth something to their bottom line. Sure you can buy studs at HD or
Lowes cheaper but we deliver, we do material take-offs, pick up returns,
watch and help run the jobsites. etc....The fact is we provide the level of
service that people bitch about not getting at these DIY centers. That is
my point....that was the purpose of this thread. As the adage goes you can
have price, service and quality....pick two...all three are impossible.
In southern Wisconsin we have Menards and Farm/Fleet. I was looking for a
Moen replacement cartridge the other day. The cartridge was $9-10 at
Menards and Farm/Fleet and nearly twice the price at HD. When I
questioned the price, the lackey at customer service stated it must be a
different price. In any event I would have to prove that Menards and
Farm/Fleet were selling for less and then HD would give me the same price.
I have not been impressed with HD from the day the first one went up in
our area. Prices are not low. Quality is not always apparent. Customer
care is lacking.
The local hometown store has very high prices. Quality is perhaps a tad
better but most of what is for sale is also at HD. Customer care usually
Where does one go for good value these days? Seems as though everything
is geared around profit and not customer satisfaction.
A satisfied customer is one who feels he got it cheaper. Read the gloats,
read the complaints. Even this thread is about "why can't I get a home
repair guru for the buck and a half profit I give HD every week.
"We have met the enemy and he is us."
When I go to a place like that, I don't ask questions. I do expect low
prices, items they regularly carry are in stock, and politeness and respect
from the staff. I don't expect anyone in those places to be able to help me
with technical questions. If there are people there who can actually help
me, I either haven't asked the right questions or haven't met them yet.
If I need expert advice, I will go to a place that has the experts.
If you advertise expert advice, you better be able to provide it. In that
case, places like Borgs are presenting false advertising. Just because the
salesman may know a little bit more about wall switches than the average
homeowner does not make him an expert in the electrical department. I've
helped other customers in stores when I overhear the sales drone giving them
some obviously wrong advice.
Perhaps the problem is the term "expert". Compared to the average consumer,
would venture to say that most of the folks here could be considered
"experts" in most things DIY.
If you do woodworking, odds are, you would not hire someone to replace a
Is it possible that the definition of a plumbing expert in this context is
someone who has actually replaced a toilet with their very own hands? I
would guess that the Plumbing stock clerck at my local Lowes qualifies.
If you take the Borg marketing to say that our staff may have actually done
plumbing (wiring etc...) before, it's not such a stretch.
I worked at CompUSA years ago. They carried like 5,000 items.
People used to get upset all the time that we didn't know the exact
technical specs and how every item in the store worked. I'm not sure how
anyone thought we could possibly know everything about 5,000 highly
I'm sure these same people didn't walk into Wal-Mart or Target and expect
the clerk on the floor to know all the details on all 100,000 items the
store might carry. (Of course, good luck finding a clerk at Wal-Mart or
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