There's something I don't understand here that I'm curious about. Rob
"And as far as Lee Valley....if you are happy paying $17.90 sq. ft for
Canarywood, $25.00 for Paduak, and $17.00 for Purpleheart....than good
for you. Seeing that I charge $4.75 for canarywood, $3.95 for Paduak,
and $3.95 for purpleheart, plus $0.30 per bd ft for surfacing."
Robin, you responded:
"We resell a tiny bit of project wood bought from a commercial US
supplier - we don't make money from it - it's a convenience item for
our customers. Our prices reflect our costs - that's all there is to
it. We're not a wood supplier, and don't pretend to be."
While I realize that this thread is really addressing customer
relations and the proper rhetoric of that, it's the economics that has
me stumped here, so I'm going to leave out all the emotional stuff and
just ask a question about wood economy.
The difference in prices between the same wood (at least you didn't
mention any difference) is shocking, to me at least. The fact that, as
you state, you're not a wood supplier explains some of that, but 4.7
times as much? Wouldn't it be a convenience to your customers--if less
expense may be termed a convenience--to just buy from a source like
Rob who apparently is charging much less than your commercial
supplier, add your cost then pass the savings to the customer? I can't
imagine how that would cost 4.7 times as much....
As I say, however, I'm ignorant of wood economy, so you may have a
perfectly good reason that I can understand. It wouldn't be the first
time I found myself ignorant of something everybody else knew...