Boy, I don't know Dave.
Is a human really any better than a machine these days?
Usual human responses include:
I don't know <never did and never will>
Let me get back to you on that <but never does>
I'll have a manager look at this <you are placed into the round file>
I'm not sure where we are located <because I am in India>
Let me transfer you to someone <click... dial tone...>
Just having a little fun here.
But all too real, however... :-\
In the case of Makita tech support, I agree 100%. Three phone calls to
them for 3 questions (1 pre sales, 2 post purchase) netted me zero
answers. As much as I'm not crazy about Delta's support, at least SOME
of the time, they know SOME of the answers. I hope my new Makita tool
never needs parts or servicing.
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