Over the years I have heard most opinions on sears being poor. I just
wanted to voice my experience.
Last year (5-15-05), I bought the Craftsman 10" Profesional table
saw, (cabinet saw) with the biesemyer fence. I paid around 800$ for
the package. I work in a cabinet shop, and was mainly familiar with
the Jet cabinet saws.. but in much research prior ot the purchase,
the craftsman seemed extreamly competitive at a much more reasonable
Being a guy that takes great pride and care of his tools, I have not
had one single problem with the saw AT ALL. I replaced the stock
extention table, front and rear fence rails with a much larger set,
giivng me ~60" on the right side of blade, and overall near
80" total table surface.
I purchaced the saw with an additional 3 Year in home extended
warranty. Last week, I noticed my Trunnion was out of alignment
slightly... and having my first year come up, I decided to have the
anual service checkup done.
The service guys came out 2 days later. My 1st disapointment was the
2nd guy was along for training.. not too bad, but to make matters
worse, the real tech. had no experience working on a saw of this
model, and was mainly a tech. for lawn equipment and washer/dryer
I explained the alignment trouble... and even more, had to explain
how to even go about making the alignment adjustments, and where to
even locate the bolts to loosen the trunnion !!!
At that point, while the guy in training was knelt down, looking
inside the cabinet of the saw, I had to ask him not to touch it. I
explained to them that I was under the impresion that calling a
service "technitian" meant having someone come out that was
qualified, and knew about the machinary. I continued to explain that
I was perfectly capible of making the nessisary alignment myself, and
would feel more comfortable knowing exactly what bolts had or had not
been loosened or retightened inside my saw.
At any rate, one of the biesemyer fence nylon guides that ran across
the table surface had a metal shard inside the nylon material, wich
over time became exposed from the friction, and created a fairly nice
scratch accross the entire length of the table top, on the back side
of the blade..
Being they felt like idiots, the guy did not even hesitate to simply
agree, and immidiatly order me a complete new table top, and both
extention wings! along with new nylon guides, and a free blade.
So, I guess the story is here, no matter what the quality of tools, or
the way the tools are advertised (HP ratings.. etc) the life of the
tool is all about how the owner uses, and cares for them. bottom
*I realigned the trunnion and had the saw cutting perfectly again
within 15 mins afther they left my shop*