MD WW Show - response to my email

I sent an email to The Woodworking Shows folks complaining about 2 main issues I saw at the recent Timonium show, and have seen over the last several years: the lack of variety and vendors running out of product fairly quickly and issuing no rainchecks.
The response I received, in part, was "...our goal a the show promoters IS to have our vendors run out of stock! It means that we've done our job and produced a successful show." Though, since this show, supposedly the vendors are reconsidering their "stocking counts". Sent by "ANN".
One problem I detailed was that by Saturday mid-morning, Peachtree was out of a number of items (e.g. sandpaper, though supposedly a supplier problem, and 32oz Titebond III) for which they'd issued coupons. I thought less than half way thru the show was a bit early to be out of stock.
This sort of thing seems to happen fairly consistently, and while many of the participants do offer rainchecks (not Peachtree), it's still annoying not to be able to take something home after going to some trouble and some expense to attend the show.
Additionally, I noted that DeWalt is very well represented, but few other brands make an appearance. and, it didn't seem like stuff that was a bit out of the very ordinary (Drill Doctor, Akeda jig, etc.) ever made an appearance.
Whereas in years past I could get a deal on good (Sorby) chisels (for example) that were being replaced by a new design, now they had bins of Chinese junk.
These other issues weren't addressed in the email response.
Ann/ANN has expressed her support of the vendors and her disdain for the customers, IMNSHO. Her definition of success is sorta biased (though I see where she's coming from, but the details matter in this case).
Opinions?
Thanx Renata
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

Not really an opinion, but a suggestion:
Don't go anymore!
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
Snip

Well, it can be frustrating to find that something you wanted is sold out but,
1. These are typically shows to show off new products. 2. These shows cost the vendors a lot more than simply having you come to the store and or order over the internet. 3. If they bring too much and have to reload it and take it back home it costs them more time and is more inconvenience. 4. Typically vendors hate to do to these shows. 5. Inventory control is an art in your own store, having the right inventory for a 3 day show in another city is a crap shoot. 6. While depleted inventory means lost sales, discounted show pricing may not make it worth getting every sale and not coming home with inventory is preferred to bringing inventory home.
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
On Wed, 30 Jan 2008 18:28:26 -0600, "Leon"

Thank you for the insight.
Renata
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

Well, it definitely is nice to get home after the show with a new toy or widget, but I've found the prices aren't necessarily better than shopping online. I go for reference and entertainment purposes, so the out of stock thing wouldn't bother me too much. Redefining 'winning' is always convenient, but I think the reply was the promoter's natural inclination to attempt to put a positive spin on running out.
R
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

As someone who has been into woodworking for only a few years, and has small knowledge compared to what I should know about the art, I appreciate these shows. It allows me to see product demos, and usually buy some items. Even though the prices aren't usually better than online; frequently, I have often received a small "extra" that has proved to be benefitial. Ordering online, it's likely I would not have known about this item. So for a novice like me, the benefits of the vendors having enough stock makes it worth the expense to attend. I guess the demos SHOULD be enough.
However, if the trend will be fewer and fewer vendoes, and those who do participate to shave their stock to the point that they are out before the shows are half over, then I also agree that the suggestion "Don't go anymore" has merit. Maybe I just expect too much service from our "service" economy. ;-)
Gary K
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
wrote:

I don't go to the shows, but I know with most tools, the manufacturer decides if they will sell their tools direct, through dealers or both.. I'd expect a rep from a company that sells direct to have items to sell at the show, or at least somewhere nearby.. If nothing else, to catch that impulse sale now and then..
mac
Please remove splinters before emailing
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

I've participated in industrial trade shows both demonstrating our products and at times looking for things to buy. My goal is to find information, not to buy on the spot. At the woodworking shows, I'd rather be able to get a good look at items I'm interested in and find the crowd buying on the spot to be in my way at times.
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
wrote:

And, that's part B of my issue - lack of variety. They don't have a lot of variety. They had DeWalt and Makita. They had Steel City and Delta. They have Apollo. Maybe a couple of dovetail jigs. They didn't have "esoteric" items.
I go to look (the more important aspect) but may buy (it's only fair). When they repeatedly don't have what I'm looking for, I get to wondering whether it's worth going. Since I've been at this, on and off, for a while, I don't need any more drills. I want to see some of the more interesting/advanced/whatever stuff.
I just remember when the shows were different...
Renata
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

I remember being young, too. ;)
R
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
"Renata" wrote

I agree with your assessment. Pervasive throughout the corporate world these days is the fact that the customer is eventually considered, but only after anything having to do with the convenience of doing business is taken care of first.
--
www.e-woodshop.net
Last update: 12/14/07
  Click to see the full signature.
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

Related Threads

    HomeOwnersHub.com is a website for homeowners and building and maintenance pros. It is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.