Kudo to LN

[Tom B]

As the email string below indicates, Lie Nielsen has support that's as good as their planes. Less than 24 hours from inquiry to response, and a great response too.

I'm just a satisfied LN customer, not a shill for them.

>>>>>>>>>>>>>>>>>>>> >Date: Mon, 03 Aug 2009 10:56:13 -0400 >From: Lie-Nielsen Toolworks >User-Agent: Thunderbird 2.0.0.18 (Windows/20081105) >To: Tom Banes >Subject: Re: Part for LN 60 1/2 Plane > >Tom, > > >We can send you a new threaded rod. Just let me know your mailing address and I

will get one off in the mail today. No Charge.

> >Cheers, > > >Deneb > >Date: Sun, 02 Aug 2009 15:01:55 -0500 >To: [e-mail] >From: Tom XXXX >Subject: Part for LN 60 1/2 Plane > >Gentlemen: > >Is it possible to order a new stud (the one the adjusting nut threads on) for

an LN 60 1/2? My plane fell off the bench and (naturally) landed on the adjusting nut and bent the stud.

I tried to straighten it by hand without messing up the threads but I wasn't

real successful. Of the 5 LN planes I own it's probably the one I use (and enjoy) the most.

>Please let me know how to order a new stud and the cost, payment method, shipping, etc. > >Regards. > >Tom >

[Noons]

Tom B wrote,on my timestamp of 4/08/2009 7:36 AM:

Seconded. They got me a replacement lever cap from their large shoulder plane that just fitted perfectly on my Record 073. I had dropped the 073 and the steel lever cap broke off. I now have one of the few hybrid 073s in existence! And the whole thing was sealed in a few days. Amazing service!

I will get one off in the mail today. No Charge.

an LN 60 1/2? My plane fell off the bench and (naturally) landed on the adjusting nut and bent the stud.

real successful. Of the 5 LN planes I own it's probably the one I use (and enjoy) the most.

shipping, etc.