Husqvarna part improvement

Picked up a replacement part for a 235 E chainsaw, original part was a thumb wheel to adjust chain tension. It was a single piece molded out soft plastic, the replacement is a two piece with the gear molded out out a harder plastic.
Mark
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Good!
My Husky I bought in 1990 a 50 with a 20" bar - is still rocking and rolling. It is a tough bird. With fresh gas it takes three pulls because it leaks oil I suppose.
I love my small Arbor saw from Sthl. That high speed unit is light and portable as I get older and older.
Martin
On 4/5/2011 3:48 PM, Markem wrote:

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M:
I'm glad you found it. My best account involves a tool which suffered a broken part due to my responsibility and slight susceptibility of the element in question. I sent the separated subunit to the company, explained, asked for the install of a new part (requiring tooling beyond mine) and told them to expect payment on notice before shipping.
They called, notifying me there was a choice of replacement parts and asking for the rest of the tool. Since the remainder was perfecto and about two times larger than the piece sent, this was puzzling but I complied. When it was returned--at no charge--they had installed several parts in the greater body of the tool which they had improved upon since its date of manufacture.
Embarassed by this dumbfounding generosity, I responded with a package I think they liked. That is the kind of integrity that earns an endorsement for life.
Regards,
Edward Hennessey
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