My bad; I was unclear.
I was referring to the purchase with of the tools using a clearly incorrect
coupon, not the software.
The former suggest intent to defraud, the later does not.
I recall being in the same situaton. I bought a rotory cut tool for my Dad.
He said he did not get it to I had amazon send him another. It turns out
thata UPS stuck it by his back door and it sat the for a few weeks.
The return processing would have come close to the cost of the tool, so we
kept the spare.
Not a gloat, justa screwup.
Why? Amazon has some outstanding deals--I've purchased books, tools,
machines, etc at very good prices. I offer local stores equal money
for the same goods--some take it, others refuse. Having a gloat is
just telling everyone they found a good buy, and chances are that they
are smart shoppers. I wish our "ethical" government had gloats!!!
When I say "you I don't mean personally"
Ther are a couple of scenearios laying around here so let me be clear on the
one to which I was referring.... Using a SAV500 coupon on a $119 item. *If*
you *know* that the coupon is intended for a $500 purchase you are taking
advantage of their mistake. I see this as pretty much the same thing as
getting change for a 20 when you gave the cashier a 10. Yes, I think
knowingly pocketing the extra 10 in unethical.
If you say "lookie what I got... and extra $10" this is unwise as can
reflect poorly on your character (at least in a forum of strangers).
My 2 cents
If it makes you feel any better, I couldn't get the $100 off $500 on
saws on my band saw because it was $499.99 and nothing else I added
would qualify. So I only got $50 off. My anti gloat to balance your
| Anyway, I feel sort of bad about it.
So? What would it take (have taken) for you to feel better about the
DeSoto, Iowa USA
them somehow, return something after sending in the rebate...
If you have done nothing wrong, it is ethical.
It is their responsibility to get their systems to work, not yours.
I got my 5 Besseys today in 3 boxes and 2 tubes. Somebody should be fired
for that, but it is not my fault.
Right its like this . . .
1. Someone decided to start selling books online.
2. Turns out to be a great success.
3. So now we can sell anything and make money (Good luck to them for the
great idea in the first place).
4. We employ the best brains to program and develop our site.
5. Just like any other business they make mistakes. (If WE cut a plank in
the wrong place do we ask our customer to pay?)
6. With all the combined computing power and programmers at Amazon.com if
they get it wrong we'll that just tough sh*t
When this shows on a report somewere it will be a hard lesson. And I hope
they can fix it because I would'nt like it happening in my business. But
maybe if I sold tools to woodworkers online. I might go to the odd
newsgroup to see them gloating about the success of shopping with me. And
maybe fix it.
Doing their best to sell the lousy old inventory that come with the store
because they have no extra capital to write it off and replace it.
It's a family business
It's a manual business. The owner is working, as always, a double and
mis-labels cans of dinty-moore stew as .19 rather than 3.19. Is it ethical
to wait until the owner's 14 year old daughter is helping out on the cash
register to buy up their entire inventory of stew?
You be the judge.
But size of the retailer should not be a parameter any ethics function that
returns a "right or "wrong".
I ordered a Unisaw about ten years ago from a national woodworkers
catalog. At the time they were about $1200.00. When it hadn't arrived
in three weeks I called to see what was going on. They said they had no
record of an order. After checking with my credit card company to make
sure I wasn't charged for it I reordered it. Yep, you guessed already.
Three weeks later on Wednesday, I got my new saw. Three weeks later on
Thursday I received another new saw. Call to the credit card company
first, only one charge. After at least six different phone calls to the
company, I spoke to a vice president of the company. You guessed again
he told me to consider it an early Christmas present. I guess a big
company like that just can't be bothered with a trivial $1200.00.
Had to laugh at that one. Times don't always change, except maybe in
magnitude and morality. I spent the best part of the year between 6 and 7
looking over my shoulder and pretty sure I was either going to jail, to
hell, or both.
I had ordered Roy Rogers, Dale Evans, Trigger, Buttermilk, Pat Brady and his
jeep, Nelly Belle, and Bullet, all for 50 cents and a box top from Post
Toasties cereal. When I didn't get my order in the promised "allow three
weeks for delivery", I wrote a complaint letter, the first of a lifetime's
worth as it turned out. The next day the package arrived, and three weeks
later the second box, in response to my block printed letter.
In my 6 year old mind, raised with a strict brand of morality that was a lot
more prevalent in those days, that was outright theft and I figured I was
done for, one way or the other ... but I did gain a respect for the power of
words on a piece of paper, even by a six year old.
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