Gloat: Bessey & Amazon

Last week I got an email from amazon. It seems as if when you buy something from them they forevever bombard you with UCE for tools they have on sale.
Well, anyway, I got an email for 50" Bessey clamps for $30.14 US each. Compared to the local BORG it seemed like a good price. Plus there was no shipping and no tax! They arived in two days without paying extra charges for special delivery. I thought that was good, but it gets even better.
Two of the clamps arrived with the tail piece broken off. I called amazon customer service on their dime and Patel said I could mail them back - that didn't make sense. Then he offered 20% discount each on the two broken ones. All of a sudden I could live with the broken tail pieces.
After I hung up, I looked up Bessey on the web and found their site (JOAT would be proud of me). I called their customer service and a nice friendly young girl by the name of Dinette (sp?) took my info and said she would FedEx them out ASAP. Well, they arrived in a four pack three days later.
So, now my two damaged clamps are as good as new with a 20% discount to boot! As Colonel Hannibal Smith would have said, "I love it when a plan comes together."
Joe
aka 10x
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Cue Leon.
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I think you took advantage of poor Amazon. You literally robbed them out of their hard earned money.
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10x wrote:

When there was a run on Amazon for the 50" Besseys several months ago I received one with a broken plastic end, too. Their packaging consists of merely wrapping the clamps in corrugated cardboard. I didn't think it was worth making a stink about, the clamps still worked.
Other readers considering ordering the 50" Besseys from Amazon ought to realize that their package for shipment may be less than ideal and the plastic end may arrive cracked/broken.
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