You should find the nitwit that posted 100 FT LBS of torque and flame his ass to kingdom come.
Or read more closely.
Personally, I would assume that one would immediately go to inch pounds when considering a an 8" long, 45 oz. 12v drill.
Sillier still, to compare that tiny drill to your Harley. Maybe that should have been your tip off before posting.
Robert
The warranty on Rigid tools is usually 3 years.
The "Lifetime Service Agreement" requires you to register your tool within 90 days.
"The Lifetime Service Agreement on RIDGID® Hand Held Power Tools, Stationary Power Tools and Pneumatic Tools covers all worn parts in properly maintained tools, including normal wear items such as brushes, chucks, motors, switches, gears and even cordless batteries in your qualifying RIDGID®Brand hand held and stationary power tools; and replacement rings, driver blades and bumpers on RIDGID® Brand pneumatic tools for the lifetime of the original owner."
Note the "properly maintained".
owners. Rigid does not have the reputation of escaping their warranty by claiming the tool was not properly maintained.
In the past regular maintence was included in that life time warranty.
Yeah, none of that scared me a bit. Not even the fact I had to register within three months of buying the tool.
Besides, these guys aren't stupid. They have their actuarial tables that will show them how few people register, how few actually keep the paperwork needed for service, and any related costs involved.
One of my friends put serviced and together computer networks for large companies here in town, and of course corresponded with his peers across the US. With their network, someone came up with the paperwork that showed a research paper of how many people actually register warranties for different products. Across the board, it was less than one third!
In that same report it was postulated that across that same spectrum (in this case, mostly electronics) less than 10% of those registered products actually applied for warranty work.
Most folks are too lazy, disorganized, or disinterested to fool with warranties. I used to be pretty bad about it myself, but the ability to register products online has made a real difference for me.
I bought a Weber BBQ pit not too long ago, and it had a bent vent on it. I called Weber, and we both commented that I had not even registered the pit yet. They weren't able to do anything without paperwork.
I took my digital camera out, snapped a macro pic of my receipt, and emailed it to the warranty person's address. She called me back, then sent me the part all on the same day.
I'll give Ridgid the benefit of the doubt. These seem like nice drills and I have been using them a lot the last few days. I like them. I hope they last long enough that I do lose all the paperwork.
It is such a fist fight for customers these days with so many different products I think the warranty game has changed. Either the folks stand by their product 100%, or sadly, not at all.
Robert
He was talking about a regular driver rather than an impact driver. How ya doing, Leon? Been a while.
I stand corrected. ;~)
Doing fine CW, I'v been kinda busy.
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