First off, long time no post. Been off to Iraq twice and didn't want to hear any cr@p about it so I only lurked when home.
OK, I needed a grinder that could go low speed for beveling chisels and planes.
It was "convenient for me" to buy a variable speed grinder. So I ended up with the Delta GR450. Top of the line as far as their Shopmaster line goes. Right?
The thing is unusable. The tool rests are all wrong. What is odd is that the "low end" models such as the GR150 have better tool rests.
The GR450 tool rest arms look like they are poured from molds. High on the left side and low on the right all around. I think I made something like it in boy scouts one night. Not so on the lower end models. The others are stamped, but, at least smooth and even all around.
The rest itself is also molded iron and is completely unlevel. It is
1/4" higher on the left side than the right horizontally and uneven vertically. The rests mount on the arms on the INSIDE of the wheel. So the rest CANNOT even get up against the wheel the proper less than 1/16 (that their manual even states.) The low end models have milled and polished tool rests that mount on the outside of the arm.Speaking of the wheel. I can not get to it at other than a straight on horizontal plane. If the rest is canted at all on the arm, it rubs against the wheel. Great design!
In final. The concept of the tool is what I was looking for and could not find elsewhere. The shop I bought it from will gladly take it back and give me my money.
I want the tool, and I want the tool rests to function no less than the current less expensive models. (I'll worry about Veritas tool rests some other time.)
Where on Earth do I contact Delta's Customer Service to raise this issue? I am a member to their club website. I must have or had a dozen Delta tools and I can not find a customer service number anywhere. The only thing I find is to call a local reseller/distributor repair shop. Shouldn't I be talking to THE Delta Customer Service instead?
fingercutter