I heard today that Ebay is suing craigslist. I for one benefitted immensely from
craigslist. When we moved from the Midwest to SF, I sold all my woodworking
machines, cars and other household items on craigslist. I bought most of my
woodworking tools and two used cars in SF Bay area craigslist.
What do you think, Ebay a greedy sob?
Well they're not suing for anything entirely obvious. The statment claims:
"Craigslist executives took actions that 'unfairly diluted eBay's
economic interest by more than 10%'"
What does that crap mean, exactly? I don't know. Nonetheless, if eBay is
behind it, you can be almost certain that it's not a friendly action.
eBay owns a stake of craigslist. So the numbers there aren't eBay's
portion of the online market, but eBay's portion of the market that
is on craigslist. The details are apparently not all public, so
it is anyone's guess whether the claim is justified or not.
Drew Lawson And I know there's more to the story
I know I need to see more
The inside scoop is that craigslist is getting too competitive with a
similar offering by e-bay (Kijiji.com). e-bay's offering charges for
their services where craigslist doesn't. E-bay is a greedy POS. You
can't make any money selling on there anymore. Once you pay listing
fees, a percentage of the sale price and then paypal fees you end up
with about 25%. Not worth it for sellers. Plus their customer
On Apr 23, 8:58 pm, firstname.lastname@example.org wrote:
Amen. I don't sell there, but I've bought there quite a bit, and it's
now really not worth the hassle, having been burned a couple times.
I've looked at hand planes there for ages, and just last week I
stopped my email updates. Used Lie-Nielsen and Veritas planes go for
90% or more of what I can get them brand new. I'd rather establish a
relationship with the manufacturer, who's frequently willing to
provide a set screw or other part at no charge if needed. It's a no
For other tools, there are better prices elsewhere - toolsplus,
amazon, etc... Google is your friend.
Boy did you hit THAT nail right on the head!
A few years back it was bad too.
I bought from this goofy broad who went nutso and posted negative feedback
on nearly every buyer she had sold to then dropped off of the planet.
GOOD buyers... like ME!
I emailed Ebay over and over trying to get them to resolve it and never did
get any satisfaction.
Thanks to all of that, I still do not have my 100% positive feedback rating
back, I have that one ding.
Now, sellers hold feedback hostage. If you don't post positive for them then
they won't post.
I even got a notice from Ebay awhile back saying that buyers would not be
able to post negative feedback on sellers... they were making some changes.
I emailed them, and of course never heard a thing back.
So, I've not been Ebaying much myself lately, unless it's for Jeep stuff...
heh... gotta have my fix ya know.
Plus their customer
What customer service?
"You can lead them to LINUX
but you can't make them THINK"
My wife just had one of those wonderful Ebay experiences this morning,
fortunately only on a $20 item..
Seller has lots of positive ratings... She even contacted one of the folks that
had bought the same product from them and got a glowing report..
Since she bought it 3 days ago, she tried to contact the seller (through Ebay)
and got a "no longer a registered Ebay seller" message...
This was paid with paypal, Kate... but they don't do the free insurance
We're still waiting... even though Ebay no longer has them as registered
sellers, they sent an email claiming that the package was shipped on the 24th...
Please remove splinters before emailing
I've used Craigslist several times, but only for purchases that are in the
same city and I can go pick up the item personally. Knowing where the seller
lives and that fact that they're local brings with it a certain amount of
As of 5/1, sellers can no longer post negative feedback for buyers.
On the other hand, when I'm a seller I post positive feedback on
receipt of payment. As to holding feedback hostage, you'd be blown
away by the number of buyers who never bother to post feedback, even
after several intra-eBay email requests of:
- "Did the item arrive and was it what you expected?"
- "If the item was unsatisfactory, please let me know. If it was,
please post positive feedback."
- "Did the item arrive as you expected and in good time?"
- "eBay operates on a feedback system. I've posted positive feedback
to your account, and I'd love it if you'd do the same. If there is a
problem, please contact me at once, so I may rectify the problem."
A buyer search shows the buyer on eBay and bidding on other items, so
they got the message...
No response, NONE! No feedback... 8^( For all I know, the item was
lost by the USPS!
As a small seller, I perfectly understand sellers who won't post
feedback until the buyer will, and am changing my own policies to do
** http://www.bburke.com/woodworking.html **
If you have a significant number of +-ive's, what difference does one
I've never bothered to post +-ive feedback, unlikely ever would for that
If I got an e-mail, I'd almost certainly answer it (if didn't have to go
thru the p-poor eBay site, that is) but still highly unlikely to
actually post anything.
Let me suggest some reasons.
- To say thank you to the seller
- To let the seller know you're happy with the transaction
- To do your part in creating a sellers reputation (good or bad)
To your point of "What does it matter?"
I've been an eBay member since 11/98 with a grand total of ~ 180
transactions, averaging 18 per year. I have a 100% positive feedback
of 156. Some people leave feedback, and repeat transactions don't
count, so I don't have a 180. My rating is split 50/50 between
buying and selling. I use eBay as on online yard sale, buying and
selling personal goods (tools, bicycle parts, household items), not as
an income generating business.
Sometimes, you may be my first "seller" transaction in months, or even
a year. Your feedback DOES matter greatly in this case, which is why
the eBay "Feedback Tutorial" greatly encourages buyers to leave
** http://www.bburke.com/woodworking.html **
So 157 will somehow be magically "better"? I don't think so.
Might as well reinstate the "me too" postings here in r.w for all the
good it really does. If you had none or 10 or as few as maybe even 20,
it might lend some credence. After that, the die is cast--either your
reputation is good or it isn't.
As for "thank you", it's a commercial transaction and at a distance.
I'm not making a social commitment here... :)
I've used eBay for longer than that for sure but have no count of number
of transactions -- certainly under 50, though, and as far as I know what
feedback I have received is all +-ive, but I don't know. I've bought
stuff from the quarter novelty rack to a $5,000 piece of industrial
equipment (40-ft manlift, actually). I communicated with every seller
outside the lousy eBay webmail interface to arrange shipping and or
payment (rural, nonconventional address requires that) and have
universally exchanged appropriate greetings during (and sometimes after)
those exchanges. What is seen publicly is nil, however.
"Customer Service" is a script that replies with canned statements based
on keywords. What a joke.
Then there are the new "Detailed Seller Ratings"... <G>
As a seller, we can't see who rates us at what level, so we have no idea
who didn't like our description, shipping time, etc... One rating
less than 5 really beats up small volume folks like me.
When I first started earning DSR stars, I could tell who rated me what,
as each rating came in one at a time.
I got a "4/5" for shipping cost, when I actually paid more than I
charged the buyer for shipping. The proof was right on the box, as I
used Priority Mail. The same moron gave me a "4/5" on shipping time,
when I shipped the package the SAME DAY his money order arrived. Proof
was also on the postal label Why is he a moron? His feedback to me
said "Great deal, cheap and super fast shipping!" Go figure...
I expect, and usually get, 5/5 DSR stars on all categories, as I break
my ass to provide excellent service, underpromise and overdeliver,
anddescribe my items very conservatively. Someone who dosen't
understand the process, and may have personal belief that "nothing is
perfect in life" costs a little guy like me 1/2 a star. The effect?
DSR's change your listing placing during searches!
How can we improve if we don't know which transaction didn't earn the
5/5 by making the customer happy?
I've been using Craigslist more and more...
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