I ordered a Bosch jigsaw through Toolbarn about the first week of May '06. On May12 Toolbarn deducted $140.85 from my credit card. Stephanie of Toolbarn said it was out of their hands, up to Bosch to tell me when it would be delivered. Michelle of Bosch said there were no availble tools in the warehouse and no date when they were expected. I told Stephanie to return my money and cancel the order 5/25... she replied that she would, today is 6/8 and I still don't have my money. I complained to Bosch a few days ago about tools not being available and they said that the saw(only).. #52324B that I ordered was not always available... and >"I checked with our corporate offices and was informed that every order that we had in >our system for the 52324B has been filled and shipped. There is only one open order, which >was placed 2 days ago that hasn't shipped yet. There was no order in the system for "Tool
suggest that you >contact Tool Barn to find out what they did with the order. Please write back if you have any >other questions.
Toolbarn has posted a number of testimonials praising their site but there is no forum to refute those testimonials.. This is the first site where I have experienced the vendor taking posession of the money before the product was at least shipped. In fact, many sites make it a point to say they will not bill you until the product is delivered or shipped?
A CNN article says Toolbarn is owned by Tighten Co of Omaha but I can find a listing for them to complain, online or in the Omaha phone book.
I'll cancel the charge to my credit card.