I had good luck with Rockler on the one occasion I had to ask them for
I don't think the CEO at Amazon will answer me though; too concerned about
their crashing stock price and profits to care about customers.
Let me get this straight- you were sitting at home (or elsewhere)
ordering tools off the internet, and you're upset because Amazon
wouldn't sell you something at Woodcraft's price.
Maybe I can understand the problem here if you were driving back and
forth all over town and blew $20 in gas to save $25- but you
(presumably) never had to leave your chair. So just order the sucker
from Woodcraft, and be happy you got a good deal... I don't see why
you'd boycott Amazon and pay extra on other things in the future over
one item's price.
No, he's mad because they wouldn't honour their own pricing policy, and
refused to admit that they even *had* such a policy even after he sent
them a link to their own website.
I'd feel the same way.
No, the "apology" came after I posted here, and after I bought the router at
Woodcraft. It was in response to my third email.
Don't know if they would actually honor their policy; I never got that far.
I expect that if I tried to do it, customer service would tell me they don't
have such a policy.
To a certain extent, I can see what you're saying- but I still can't
get my head around the idea of arguing with a vendor about price
matching when simply buying from the cheaper one is a matter of a
click or two of the mouse. Presumably, they are the same product- if
the cheaper vendor offers an inferior one, or terrible service, then
it's fair to say that the more expensive one has added value and is
worth the extra $$$.
You missed on important point. Who was the original poster? It was a person
that makes a career of not pinching pennies, but flattening them to replace
the dollar bill. He wanted the 10% difference between the two prices that
would have gained him another $3 or so.
That aside, it was rather dumb of Amazon to state they don't have a policy
when it is posted on their web page.
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