Wickes price promise.

[The Medway Handyman]

Something appears to have changed at Wickes WRT their price promise.

Last time I tried to use it they wriggled like f*ck. It was a shaver socket at about £22 that TLC sell for around £8 IIRC.

They wanted to know if it was the same make, did it comply to the same BS, did TLC have it in stock, - and they phoned TLC to check. Eventually they gave in & matched the price.

I tried this price promise thing a while ago in B&Q. I needed a fair amount of white spirit & Wilkinsons were cheaper. They wriggled like f*ck & claimed that Wilkinsons white spirit wasn't the same as B&Q white spirit.

Today however I was in Wickes & had to buy 4 cartridges of grab adhesive. Wickes own brand @ £3.59 each. I usually buy Gripfill from TLC @ £2.15 inc VAT.

Mentioned this at the till & they immediately reduced the price of their own label stuff to £2.15. No questions, no need to produce a TLC invoice or catalouge, just took my word for it.

Retailers usually use the 'own brand' label to avoid honoring the 'price promise' offer.

Worth a try next time you are in Wickes chaps.

[Man at B&Q]

They're not "avoiding honouring" anything since the whole basis of the price promise is that they apply to *identical* products.

If Wickes have chosen otherwise then they will soon go out of business matching the likes of QD stores or the =A31 shops. more likely some numpty till droid who didn't know what they were doing.

Next time, tell you can get similar stuff for =A31/tube at the =A31 shop and see what they say.

MBQ

[Dave Plowman (News)]

Eh? A price promise usually means like for like. Unless you think a Rolls Royce should be the same price as a Kia - after all they're both just cars.

[Huge]

Err, no. The two things have to be identical.

[Dave Plowman (News)]

very different to me.

[ARWadsworth]

Indeed. TMH should have been offered the shaver point for £21, ie

[The Medway Handyman]

T'wer thissun

[ARWadsworth]

The one at £21 was the like for like.

[The Medway Handyman]

Wossa difference then?

[ARWadsworth]

£11.28. And for a reason - quality.