A friend in rural NW Cumbria has a 6kW Thermia Diplomat heatpump system which has given her a lot of problems over the last few years. It has apparently "died" with fluid coming out of the heatpump itself. She has been unable to find anyone willing to come and sort the problem out with the only response over the phone being "that a complete new system including external heat source piping will be needed as you cant swap bits between makers" or we only deal with XYZ's systems and dont touch other makes". Anyone know of reputable companies who might assist ?
- posted
9 years ago