Oh No...don't tell THEM about pings! just because they can ping you they think everything's alright ( see page whatever of prompt cards) I had a simple problem with THEIR modem but they wouldn't acknowledge it until i asked for someone who understood English!
Agreed. I did look about the BT web site to find such small print including the (a?) fair use policy page. There was nothing that I could find that altered the meaning of the word "unlimited" away from "without limit".
Well I hammer mine on occasions & the only problem I get is from the slow servers where I'm getting the data from (20 - 30 GB over a 2-3 day period has not been unheard of a few times).
I could say P2P 24 hours day but the network I use had died a slow death only 3 world wide servers on the network where there used to be
50 or more, so I've got to look for pastures new. Unfortunately Torrents just don't want to work for me, different story sorry..Let's put it this way in the last year I have never heard of anybody being told that they have abused their unlimited service. So it's pretty good. The problem is with the helpdesk which you need unearthly skills to get them to sort out what you want them to, instead of them playing up because you've done something like turn the wifi off. They also have problems with words like contention but if a firm hand is used they can be guided, without to much, if any, swearing.
| > They have appeared retisent when there has been thru put issues | > in the past even when provided with ping traces showing where the | > bottleneck is... | >
| Oh No...don't tell THEM about pings! just because they can ping you | they think everything's alright ( see page whatever of prompt | cards) I had a simple problem with THEIR modem but they wouldn't | acknowledge it until i asked for someone who understood English!
But surely you wanted someone who could talk catish
Bit of a cop out on that score, but when I have had any problems with my Virgin BB, I just call my mate, who works for them on field service. He then just pops round to sort it for me. Very useful, as he has access to technical people who listen to what the problem is, and are then able to check stuff for him, right up to switch and trunk level, and right down to street cab level. :-)
Arfa
How often have you had to do that?
In article , Arfa Daily scribeth thus
Same here .. problem is if he leaves the whole lot it seems will grind to a halt, there are precious few people who know what there're doing with this sort of equipment!...
On average perhaps once a year or 18 months over the however-many I've had it now - since NTL put the cable into my village, when the g'ment was having that big 'let's cable up the whole country' thing anyway, so I dunno - going on 10 years, I should think. He has sorted out one dud modem, one modem upgrade, one dud power supply, which interestingly caused a substantial reduction in speed, and a fault at my tap in the street cab, that I can remember. There has been a couple of occasions when I've reported problems to him that have turned out to be 'global' on the village's trunk, which is where his connections to internal technical people come in useful, both for knowing what the problem is, and for getting it sorted in short order.
All in all, I think it has given me a pretty good service in terms of what it has provided to my house, if being a little on the expensive side now. Whether I would have thought the same if I had had to fight with a foreign call centre on the few occasions that I have had trouble, I really don't know.
What I'm hoping now is that this rotten government don't start taxing internet supply as they have said they will, because doubtless some bright spark will then work out that they can hammer you for more depending on your supply speed or useage. That really would knock the cost of a VMBB connection firmly on the head ...
Arfa
As long as it replaces the tv licence fee, I wouldn't complain. Being charged for garbage I never watch, and hardly ever listen to, does get up my nose though.
| > Well I hammer mine on occasions & the only problem I get is from | > the slow servers where I'm getting the data from (20 - 30 GB over | > a 2-3 day period has not been unheard of a few times). | >
| > I could say P2P 24 hours day but the network I use had died a slow | > death only 3 world wide servers on the network where there used | > to be 50 or more, so I've got to look for pastures new. | > Unfortunately Torrents just don't want to work for me, different | > story sorry.. | >
| > Let's put it this way in the last year I have never heard of | > anybody being told that they have abused their unlimited service. | > So it's pretty good. The problem is with the helpdesk which you | > need unearthly skills to get them to sort out what you want them | > to, instead of them playing up because you've done something like | > turn the wifi off. They also have problems with words like | > contention but if a firm hand is used they can be guided, without | > to much, if any, swearing. | >
| >
| | Bit of a cop out on that score, but when I have had any problems | with my Virgin BB, I just call my mate, who works for them on field | service. He then just pops round to sort it for me. Very useful, as | he has access to technical people who listen to what the problem | is, and are then able to check stuff for him, right up to switch | and trunk level, and right down to street cab level. :-) | | Arfa
Had the same thing when I first had Diamond Cable, but with the switch to NTHell he was moved to another part of the midlands so I lost the chance of support. Infact the only time, after he moved, when I di get him involved was when one of their TV repeaters on a bloc of flats in Leicester was broadcasting a signal into one of the amateur radio bands, which was quickly, very quickly, looked into but then dropped after they discovered how much it would cost to rectify the problem..
I heard it is already done. If you watch TV a TV licence is required irrespective of the means by which which you receive it - including via the internet. That means you could not (legally) avoid paying for a TV licence merely by getting rid of your TV, arials, dishes set-top boxes and stuff. If you have broadband and something like Windows Media Player on your computer, or your mobile, you would still be liable even if you never actually used it to watch TV.
I'd rather have a pay-per-view system. Wouldn't cost me anything
| >> What I'm hoping now is that this rotten government don't start | >> taxing internet supply as they have said they will, because | >> doubtless some bright spark will then work out that they can | >> hammer you for more depending on your supply speed or useage. | >> That really would knock the cost of a VMBB connection firmly on | >> the head ... | >>
| >
| > As long as it replaces the tv licence fee, I wouldn't complain. | > Being charged for garbage I never watch, and hardly ever listen | > to, does get up my nose though. | | I heard it is already done. If you watch TV a TV licence is required | irrespective of the means by which which you receive it - including | via the internet. That means you could not (legally) avoid paying | for | a TV licence merely by getting rid of your TV, arials, dishes | set-top boxes and stuff. If you have broadband and something like | Windows | Media Player on your computer, or your mobile, you would still be | liable even if you never actually used it to watch TV.
You try explaining that to some of the dullards on the groups. Had a complete froup gang up on me because I stated that a student in digs with a DVD player attacthed to a TV would require a licence even if the tuner was detuned & no aeriel present. Isn't it funny how the noise level tends to rise as they insist that they are right & the law is wrong...
Never mind it helped to pass the time for a few nights & I don't bother with the froup any more as they do appear to be up each others crack....
They aren't very expensive, and neither are they very cheap. However, their service level is what I expect, and so I use them. Their full honesty and openness when they have problems are excellent. (Demon used to be quite good in this respect when they first started, but lost any such claims years ago now, not evem acknowledging faults for days, if at all nowadays.)
I also had excellent service from BT Openworld Business, but at over £60/month 4 years ago (and colleagues still on it are now over £100/month), I couldn't justify the cost.
BT Openworld Business were excellent at identifying faults (usually before I noticed them), letting me know, and getting them fixed. A&A let me know automatically if the link goes down completely (but not if it's just getting poor, although they provide me the full data to see that if I look). A&A are excellent at getting BT to fix things, and are very flexible and responsive to any configuration change requests.
Yes, if you're downloading it at the same time it is being broadcast (for either immediate watching or recording).
No, if you're downloading something which isn't currently being broadcast, e.g. from one of the broadcasters' replay services.
In theory, only if you use it. E.g. people with VCR's which they only used for playback rental tapes don't need a licence in theory. However, if you've ever sat through TV licence cases in magistrates courts, you'll know that regardless of what the law says, you will have to prove you haven't been using any broadcast recieving apparatus if you are found with it. For VCR's, making sure it's not tuned in to any stations and it has no easy way to connect up an aerial would usually be a defense, unless the detector van actually picked up the intermediate frequency from your set. (I sat through weeks of these cases end-to-end, waiting each time for a case to come up where a local vandal had damaged my car. Fortunately, I found them quite entertaining, particularly where someone tried to defend themselves, never successfully.)
Here we go let the bun fight start:----
| In theory, only if you use it. E.g. people with VCR's which they | only used for playback rental tapes don't need a licence in theory.
Incorrect as the VCR has an inbuilt TV tuner, now if you had just a video player (es there were some available not so many years ago)that would be another matter, exactly the same as todays DVD players. Except, what would you play it thru.
| However, if you've ever sat through TV licence cases in magistrates | courts, you'll know that regardless of what the law says, you will | have to prove you haven't been using any broadcast recieving | apparatus if you are found with it. For VCR's, making sure it's | not tuned in to any stations and it has no easy way to connect up | an aerial would usually be a defense, unless the detector van | actually picked up the intermediate frequency from your set.
You of course know that you are wrong and the law doesn't specify whether it is in use, it's the ownership of any receiver, not the use of, which requires a licence. Even today in theory you can be arrested for the ownership of certain other radio receivers as well, although this generally gets ignored as the really interesting stuff is now, under most circumstances,encrypted.
| (I sat through weeks of these cases end-to-end, waiting each time | for a case to come up where a local vandal had damaged my car. | Fortunately, I found them quite entertaining, particularly where | someone tried to defend themselves, never successfully.)
Only liable if you DO USE it! No such thing as "Going equipt" in TV watching.
Ken Ward.
Go read the Wireless Telegraphy Act, 1949 to see that you're 100% wrong. Actually, you only have to read the very first sentence of it.
to ALL on this thread!
Look Virgin are pants BUT Virgin are BEST and they know it. Pitty they abuse thier loyal customers in the way they do because of that!
Oh well looks like 14k4 modem for me if they hate me OUCH!
I wonder if anyone remembers the 'good ole days before cable? For some of us it started on bulletin boards using BT at mega rates! on crappy home computers. We've gone a long way since then so shut yer moaning . What virgin offer aint that bad compared to 'others' just the crappy 'help line' which lets it down.
Just heard that virgin are to do a deluxe kat fud so im not swayed on my opinion! Just looking at cross postings here...hows the water you narrow boat land lubbers? meiowwwwwwwwwwwwwwwwwwww Ships kat at the ready Burrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrp
I am told by someone who works in TV/internet that a tv licence is needed to watch it Live over the internet, but its OK to watch old programmes on BBC iplayer without a TV licence.
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