No, a look at 'Jackie's' OP,
MID
shows an apparent inability to ask what they actually wanted. In particular the question 'How can he get them to come and check whether his meter is faulty?' elicited several very valid responses for them to carry out some checks which would have avoided a charge if the supply company turned up and found out that the meter was OK.
In the end, he's trying to blame everybody else for his inability to express himself properly.