I agree, although the current thinking from those that can change things seems to be, do nothing (its cheap) and in a couple of weeks people will forget about it.
Where we live they have recently moved from 4 or 5 councils to one super-council, that brings efficiency savings. Well no we live at one end of the county with the council offices at the other, as a result we get no satisfaction. I spoke to one of the local council managers the other day, and he had sent a couple of people to get salt, to grit the local roads, when they got to the depot they were refused the salt by a senior manager from HQ. I have fired off a toxic email to my "locally" elected official and advised neighbours to do the same. We have council elections in May this year, and I have made my position clear, it is the only way things will change. Just a shame that we cannot also vote for the council head. It would be interesting to see what would change when they realise they could be unemployed.