The German Window Company

[chris]

It is difficult for me to respond directly to specific messages due to pending legal action for deformation and non payment. A direct response may prejudice our case. However, speaking generally about the type of customer that one rarely comes across, in the 40 years I have personally been in business, there is one type that demands like no other and should be avoided. Quite often this customer is ill prepared with no real idea of the design or the product they actually want. They usually work without an architect to guide them. They chop and change with design and specification and manage to confuse all concerned, and then cast blame at the supplier to cover their own inadequate knowledge. At The German Window Company we have a procedure where the customer has the opportunity to approve the final details before manufacture. It is therefore too late when the product arrives after they have approved the drawings, to be told that it does not match what they want. This type of difficult customer generally does not want to cancel the order at the early stages with a refund of their deposit offered, nor does this type of customer want a new product manufactured at no cost to themselves. This type of customer takes delight in causing maximum fuss and aggrravation. I strongly advise anyone in business to aviod this type of customer. Speaking on behalf of my company, Chris Kingwell Sales Organisation Ltd, it should be noted that the company was founded in 2002. We use the trading name of The German Window Company. We also own The German Window Company Ltd which we choose not to operate and is therefore a dormant company. Chris Kingwell Sales Organisation Ltd is totally solvent and produced a healthy profit in the last trading year. We have worked hard to achieve ISO 9001 and Trustmark accreditation. Our exceptional performance as a window and door company can be viewed via the Consumer Protection Association who produce regular survey reports directly from our customer feed back . We are proud of our performance and if a client requests, I shall be pleased to oversee their project.

Chris Kingwell Managing Director Chris Kingwell SalesOrganisation Ltd t/a The German Window Company

[Tim]

I am suddenly overwhelmed by an urge to buy your windows..... NOT!

Talk about shooting yourself in the foot.

Tim

[Grimly Curmudgeon]

We were somewhere around Barstow, on the edge of the desert, when the drugs began to take hold. I remember chris saying something like:

If your windows deform I'm not surprised you have pissed-off customers.

[John Williamson]

So, you feel it necessary to defend yourself vociferously against something which may or may not have been said in this newsgroup, while attacking the do-it-yourself ethos of the newsgroup.

You don't give any hint as to what the problem may have been, but seem to be of the opinion that anyone ordering from you who is either not formally qualified in building design or who has decided not to employ such a person for the very good reason that in their opnion they are capable of running a project without employing one is almost automatically a problem customer.

Well, I think *I* get the message. Of course, it may not be the message you want me to get.....

[GB]

This is usenet, not a spelling competition.

[Skipweasel]

If he speaks the way he types it's a wonder no-one's dotted him on the snoot.

[Skipweasel]

Blank page - probably about as interesting as the real thing.

[John Williamson]

A thread from this group consisting of four posts from 2008 and late

2010 askng for and giving information about the company.

[geoff]

In message , chris writes

Who the f*ck are you

and what the f*ck are you on about

and does anyone really give a f*ck

[Bob Eager]

It's a very twisted legal case, obviously! .-)

[fred]

I've found

better for creating short links, they don't insist on automatic browser redirection being enabled so the viewer can preview where the link is going before you follow it. For those that don't know how to do this you can insert 'preview' into any tinyurl so you can see where you are being sent before you follow the link eg. contrast, snipurl insist on automatic browser redirection so it is a spammers, affiliate scammers and viral propagaters wet dream.

Absolutely

[Bob Eager]

[Steve Firth]

[snip ill-educated rant]

Well, as someone currently in the market for £20,000+ of windows, I have to offer you my profound thanks for your post. You have, at a stroke, eliminated your company from any possibility of consideration.

Fortunately window companies are 10 per p.

Jeesus on a bike, why is it that the nutters have never heard of a spool chucker or even the concept of "the paragraph"?

[Timothy Murphy]

But not 10p per window.

We had all our large sash windows (16) restored by The Original Box Sash Window Co (a UK company, I think) about 5 years ago.

They did a beautiful job, but it was incredibly expensive. Fortunately the local council paid half (it is a listed building). The company used the old glass in most cases, but made new frames.

The planning authority wouldn't let us put in double glazing, even though the windows looked identical to me.

It's made a big difference, as we were frightened to open the windows before, and the window cleaner wouldn't clean most of them (too high).

[Steve Firth]

That is the job that I have to undertake.

The local authority here won't contribute to listed building rennovations - they just lay down the law about how the work is to be done. Although TBH they know less about it than I do. I've removated many sash windows in the past, but time is against me this time around and I need to get the work done relatively quickly.

We had some of the earlier windows in the house - some of them were reclaimed 17thC windows re-used in an 18thC house - replaced a few years ago. These were leaded lights. I got a local chap to remake the windows using the old glass and he did a first class job. I had to fight the LBO kicking and screaming all the way, she wanted us to use a particular company who would ahve charged 4x as much for the work. I supected and still suspect kick-back as the motivation for her preference.

[Grimly Curmudgeon]

We were somewhere around Barstow, on the edge of the desert, when the drugs began to take hold. I remember "GB" saying something like:

You seem to have missed the point. Your grammatical attack was a misfire, a dud, as we have entered the realm of Proper Names and normal rules do not apply. I can call myself anything I like.

As for being a real curmudgeonly grimster, you don't know the half of it. Count yourself lucky.