Still about 5 years left on the NHBC warranty. Does this automatically mean that the window supplier will replace a faulty double-glazed unit, in this case a patio door, without charge and without quibble?
MM
The 10 year warranty is structural. Other things are I think 3 years.
Owain
OTOH, was there a warranty specifically for the windows? My DG replacement windows are covered for 10 years.
Chris
Which may have a condition of annual, signed off, maintenace being performed.
They happily replaced a catch, and a unit where the glass separator had moved, after 8 years. No quibble at all.
Chris
That's common for retrofitted windows, due to competition. It's not a consideration for new builds, where the building materials purchaser will not be owning/living in the property, and will therefore prefer a cheaper deal without a long guarantee.
I doubt you'll get anything out of NHBC if the house is still standing. Useless lot there for the benefit of the builders.
*READ YOUR WARRANTY* No one else has a copy of it so can not advise you. Are you genuinely thick - or maybe not able to think for yourself or use any common sense? It's like me posting to the world to ask if they think I should turn the heating up a bit? How on earth would they know. I know schools don't teach much due to the lack of good teachers, but do try to think for yourself.
I know schools don't teach much due to the
Which school did you go to Rodger?
Adam
bet it has the word 'special' in it.
Or approved?
Indeed, otherwise you might end up being a sad f****it like Roger.
I think Roger has a point - he just needs to stick it up his backside! When I went to school Rog, our teachers taught us manners and helpfulness, patience and understanding. I realise your school was probably very 'special' (as you mum no doubt told you) and may have been 'Approved' by HM the Queen - or at least her Government, but not everyone is as 'wise' and 'savvy' as you evidently are...must be a blissful place, the world of Rog!
To the original poster most sealed unit have a guaranteed life of 10 years, some 15. Your warranty (if like mine - take note Rog) may not specifically mention the glass units as such but if they are saying a
10 years warranty on failure they mean the glass as much as the frame- sue the buggers if neceesar because those glass panels are the most expensive part of the window!
Or you could use Roger's technique and throw a crap teacher at the company's MD - who's probably wondering if he should turn the office heating up eh Rog?
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