Seeking good Henry spares supplier

[Lobster]

Everyone here (myself included) seems to bang on about how good the parts availability is for Henry vacuum cleaners - but can anyone recommend a Really Good supplier?

I have the Airo attachment brush for mine, but it seems to have lost power such that when you place it (running) in contact with the carpet, the friction stops it from rotating. On disassembly, the only problem, I can see is that the axle stub/pin at one end of the brush is quite worn, so rather than spinning smoothly, it's a bit 'rattly'. I'd like to try and replace this little pin, but everywhere I try seems to want to flog me the whole brush attachment, which for a genuine Numatic item is quite pricey.

Any ideas?

[PeterC]

I had good help from Numatic itself [phone]

Also good service from

[Lobster]

On 24 Feb 2015, PeterC grunted:

Well I'd already tried their website without success, but have just sent them an email. We'll see what happens!

Thanks

[Bob Eager]

Do let us know. All useful information.

[Chris French]

In message , Lobster writes

I've no idea if they will have the part, but I've dealt with these people before and they were helpful and efficient:

[Brian Gaff]

When this fault started to happen on a Vax, it turned out to be clogged filters in the vaccuum itself in fact. Brian

[PeterC]

I just 'phoned, explained what I was after and was put through to the correct department.