My mum bought some paint yesterday from an indpendant trader/shop(ie, not B&Q) as she felt she was going to run out of paint on the house she is currently decorating...
However, as it turns out she did not need the extra tin so today she took it back, totally unused and unopened and the shop refused to give her either a refund or a credit note. She had the receipt.
Is this common practice for tins of paint? I could understand if it had been opened but it clearly hadn't.