Does anyone have recent experiences of taps4less.co.uk? They have owed me a refund since 4 July 2007. It was due to be paid by 4 August at the latest (dtance selling regs) but has not been paid yet (3rd Sept).
The amount of the refund is not in dispute and I have an email from them from 4 July agreeing to pay it "within 30 days". When I phone them they agree that the payment is late, say " oh sorry it will be in your acount in 3 days" but it isn't. They do not reply to emails any more.
Is anyone else in a similar position? Any tips on how to get them to pay up? Is the County Court my only choice?
thanks,
Robert