I've got a strange problem with a customer I have had dealings with. It is a tenant, and I am working for the landlord. The tenant is rather difficult to get on with, and tends to exaggerate the problems in the house. Anyway, they have a combined shower/toilet downstairs, which has been crudely converted into a 'wet room', i.e., when you have a shower, everywhere gets wet, and is meant to drain into a central drain in the middle of the floor.
I got a call saying there is a water leak, and the floor is soaking in the kitchen, outside the room. I went, sure enough there is water damage showing, so I ran the shower for 10 minutes or so, but could find no leak. The tenant insisted that it was running through the wall (single breeze block, tiled in the shower, painted plaster on the outside). I check all the edges/joins and grout lines for cracks etc, but all looked well. Also checked all water pipes everywhere, no leaks at all. I put it down to splashing over the door, running down, and leaking over the poor quality, unsealed door threshold.
So I sealed up around the door. Got a call a week later, it is still leaking. This time there was evidence of a water leak, half way up the outside on the room. So it seems she wasnt exaggerating when she said it was coming through the wall. Check again the interior. No crack or gaps in the grout. So I'm stumped. Ok, it must be leaking somewhere, so I got the go ahead to get out the old grout and redo it. The old grout was rather strange, in that it was slightly damp, with a chalk like appearance when scraped out. My query - could the leak be caused by the water leeching through this grout? I thought all grouts were waterproof, or have I been misinformed?
Ta Alan.