OTish WEb problem accessing page

[Judith in England]

I can access the MCOL (Money Claim On-line) website - but when I click on log-in it goes to the Government Gateway and then times out.

When I go straight to the Government Gateway website:

It again times out. So the problem seems to be accessing that particular site itself. I have turned off Defender - no difference.

I have tried pinging and trace route the site - both by website name and also by IP address.

No joy. All other sites - including secure, work fine

Can anyone throw any light on it - or just point me to a newsgroup in which it will be more appropriate.

It appears to be a problem with my Internet access - it works OK via 4G

[Big Les Wade]

Judith in England posted

Are you using a browser that supports the TLS security protocol? Since October, people who have non-TLS browsers can't connect to most government online services, e.g.

[Tim+]

If in doubt, reboot your router. Often seems to sort out odd problems like this.

Tim

[The Natural Philosopher]

+1

Happened to me years ago and I refused to believe it, but it worked.

[Judith]

Thanks - I will investigate further.

[Judith]

Thanks again - I checked my settings at

and all was OK.

Most odd.

Does anyone know of a forum/newsgroup where I could get more suggestions please?