A couple of years ago I bought a Samsung CLP-680 colour laser printer - it doesn't get used much and, after 500 colour pages, there's about 35% toner left. I while ago it started printing badly so I invoked my (free!) 5 year warranty, but Samsung say that the toner is only warranted for 6 months and needs replacing, despite showing 35% remaining. Previous HP printers haven't had this problem so is there something particularly crap about Samsung toner, or are they trying to fob me off?
- posted
8 years ago