Having had to wait for nearly a fortnight for an 'Industrial Cleaning Company' to come & assess, remove + document flood damaged property, I was totally pi**ed off today when I came in from work!
Wifey..(sorry Mary,... or any other left wing liberal femenists), was crying her little cotton socks off when I came home.....the 'bastards' had only "asked" her for £100 up front to cover for any Insurance excess!
Guess what...I've gone into Victor Meldrew mode...& I smell meat ;-))
Well that might be a lesson for you - don't agree to something if you don't know what it is you're agreeing to. In future CHECK, and don't leave others to be put in such a position.
If it's your insurance company then won't they send you the check to pay them at the end of the work (This is what happened with a friend recently after her claim was settled by the company) As far as I know they settle the amount with you less your excess and you have to pay them and make it up.
I hope she did the good wifey thing and said she wasn't allowed money in the home and if they wanted it they'd have to come back and talk to you.
Like Mogga, I also don't quite follow what happened. Was this the firm you were expecting sent by your insurers or were they opportunist con men? How did she know she had done anything wrong to evoke tears? What do you mean by the quotes around "asked"? Were they intimidating? I guess she actually paid up? Did they give her a receipt? Can you stop the cheque? What do your insurers say if they sent them? If not, have you reported this to the police? Or maybe Trading Standards who at least around here are hot on rogue traders and have a rapid response number to report them on (though I doubt if there's any point unless they're going door-to-door). The media are probably also looking for a new flood story angle. Don't be too hard on Mary, these people are very convincing and persuasive.
I have often wondered whether cowboys saddle up and head in droves for disasters, as insurers can't be too choosy when there's so much to do. Or do they stay away because they might have to do some real work if the insurers are checking? On a similar tack, is the looting we heard about on the news a new phenomenon? I don't remember it in previous disasters.
On a similar tack, is the looting we heard about on the news a new phenomenon? I don't remember it in previous disasters.
Someone nicked couple of sandbags and the Barsley Chrinicle went into a frenzy about looting. Only confirmed report is of an abandoned car having it's stereo pinched.
The cleaning company is in fact the one authorised by my Insurance company to deal with things. I have in fact sent a fax to my 'Loss Adjuster' expressing my feelings :-)
My wife is too worldly wise to be conned/intimidated into paying any 'excess'. As for the tears, they were caused more by frustration & devastation she has had to endure over the past few days + the fact that she had just completed a 12hr nightshift!
I started a post about a week or so back built on my experience of a major flooding disaster.
It would seem that conmen and thieves have learned a lot since then. I wish you the very best out of all the things that are happening to you. I wish I could help in some way.
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