New toolstation website

[dmc]

"Simply log in and you will be able check stock at your local branch. With Toolstations now popping up throughout the UK, a large number of our customers are within reach of a reliable sales counter, for which they can now check items are in stock before setting off to make a purchase.

Working away from home? We've thought of that too - just go to your Trolley and a simple drop-down box lets you check that all items are available at your chosen branch."

\o/

Now, if only screwfix would do the same (maybe they will...)

In the last year or so we have gone from just wickes and homebase to wickes, homebase, b+q (not a warehouse one mind), toolstation and screwfix all within a couple of mins of here - dead handy :)

Darren

[Rod]

Totally agreed - it is something every such company should do. Plus the customer collection option.

[BigWallop]

Argos started the idea years ago, didn't they? Their website has always the option to check local branch stock availability. I'm glad it's catching on with other outlets.

[dennis]

PCworld do the same, except if they have less than three in stock at the store it tells you its out of stock. 8-0

[Dave]

Surely, that's got to be better than them showing as having 2 in stock and when you get there they haven't got any. Dave.

[Owain]

They do have to allow for the inability of their staff to stocktake correctly.

Owain

[Howard Neil]

That's when they give you stock from the returns/defective shelf. ;-)

[dennis]

Not if you are after something in a hurry.

[dennis]

They do it because the stock is on the sales floor and someone might buy it before they get to pick it.

[Man at B&Q]

Also, if you use the reserve and collect, or whatever they call it, you get the "web exclusive" price in store (assuming it's in stock). Not sure how that works as a business model.

MBQ

[dmc]

Well, they've gained a few hundred quids worth of my money by doing this.

I search about a bit on the web, find the cheapest price (from a company I'm happy to deal with...) and then order. Several times now PCWorld has been close to cheapest when you take into account the postage and the fact that I can go get it *now*.

So they gain buisiness from people like me, while still fleecing the person who goes in not knowing what they want and thinking PCworld as "the experts"...

Darren