I've got a 'Main Medway Super' multipoint gas water heater which seems to not to be able to provide 'piping' hot water any more, I've adjusted the dial on the front (which I think just reduces the water flow) to raise the temp but now theres no more adjustment left and the water is not really hot. I'm wondering if its scaled up. It was installed in 1999 and has been well used since then. Are there any other possible causes (I know its cold outside but this has been the case over last 18 months) and if it is scale what the best way to clear it; caustic soda or buy a new heat exchanger? I want to keep the boiler so I'll have to do whatever it takes.
Incidently this is the first fault in 14 years as it has not even got a circuit board or mains connection, love it!
Thanks
M