The company were originally Clarkes Compressors.
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10 years ago
Machine Mart - small claim
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10 years ago
Looking for a chain block hoist. MM was the obvious place to look and they had what I wanted.
The way they treated Rick prompted me to look around & I found one for less money elsewhere.
Is this the first lost order?
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10 years ago
Why not ask them on their FB page? ;-)
Tim
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10 years ago
Possibly. I need(ed) a new battery charger. Did a Google, MM was the second or third vendor, thought to myself "Not going there". Bought from eBay. That was about 20 minutes ago.
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10 years ago
You reckon they'll have someone watching it all day Sunday...?
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10 years ago
On Saturday 17 August 2013 11:03 F wrote in uk.d-i-y:
Easy way to find out...
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10 years ago
Methinks there are a few too many of these "credit notes" floating around.
I haven't used Machine Mart for a few years now, some of their stuff seems very highly priced for the quality.
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AB
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10 years ago
Odd that because Grimly's "Minus 10 stars" comment is still there.
Tim
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10 years ago
So it is! If I was registered on Farcebook I'd join in.
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10 years ago
On Saturday 17 August 2013 11:03 F wrote in uk.d-i-y:
Don;t seem to have anyone watching on Saturday!
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10 years ago
let them know
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10 years ago
Strangely my comment from Thursday afternoon (*) hasn't been removed yet.
This could turn out to be quite fun...
(*) "Can you comment on why Machine Mart would allegedly issue a £38 time limited credit note rather than a cash refund against a complaint of a faulty product? And then spend an alleged £380 defending that action?
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"
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10 years ago
As are the subsequent negs. I think somebody's woken up and realised the Streisand Effect is a very real possibility here. Who knows, perhaps an apology and some restitution might be forthcoming - certainly, any manager with any sense will take steps to rectify this public relations disaster. You can bet their competitors will be reading some of this/that and laughing their socks off.
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10 years ago
If I understand FB correctly, they seem to have closed comments.
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10 years ago
On Saturday 17 August 2013 17:51 Huge wrote in uk.d-i-y:
Seems to be still open - are you logged in?
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10 years ago
On Saturday 17 August 2013 17:56 Tim Watts wrote in uk.d-i-y:
Posts deleted, recommendations gone...
Someone is wasting a *lot* of time...
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10 years ago
So the more we comment, the more time they waste? :-)
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10 years ago
No idea. I use FB very, very rarely.
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10 years ago
Sadly, they almost certainly have a contract with a third party to do moderation.
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10 years ago
On Saturday 17 August 2013 22:30 Huge wrote in uk.d-i-y:
Sub contract moderation - that is a sad concept.
So the idiots probably do not even realise...