Just how bad can deregulation make things.

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My Sister is still trying to get her meter changed, because they told her she has to hve it changed. She had all the stuff hidden behind a sheet of wood, with a hole cut-out to read the existing meter. She was happy to have the extra boxing cut away, but they wouldn't do that. The first guy also wouldn't tell her how much needed to be taken off, and fair enough she wasn't just going to cut ALL the wood out as it still might not be enough, or would leave a bloody great hole. 6 months later, a second nice man also wouldn't cut the hole bigger, but did mark on how much he would need removing. 6 months later still a man turns up to do the job. Except he isn't doing all of it, just the disconnection and re-connection. Another matey is to change the meter. Waits 2 hours then leaves. 30 minutes later the other matey arrives - but can't change the meter as the guy who does the disconnection isn't there. He leaves. 1 hour later the first guy pops back to see if he can do his thing yet, and after being told the story he also leaves. Suffice to say that Sis was dead impressed to have now taken 3 days off for a 1/2 hour job not to be finished.
On the plus side we now know that it must take more than 4 people to change a meter, should anybody ask. The exact number is as yet undefined. But then again, as she hasn't had to pay for gas in 6 years she's quids in until the bailiffs call.
As for NPower - in the course of a few days after the new year I received (in date order) a cheque for 32.24 to cover an ongoing bill dispute from March 2003 (I had paid my own version of the bill, but my figures were wrong in their favour to the tune of 13p), a final reminder for 32.11 (the value of the disputed bill) and notice from a debt recovery firm that I was to be taken to court for 32.11 in unpaid bills. I believe it was their intention that I should cash the cheque and pay the bill - I suggested otherwise but the last time I checked I was still being pursued to the courts anyway. Ho hum...
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On Thu, 29 Jan 2004 03:43:06 +0000, David wrote:

That needs watching carefully becasue if you get a judgment against you they will simply instruct a firm of bailiffs. They will find your vehicle (I assume you have one registered to you) remove it, sell it for a pittance at auction and send you the change after deducting 32.11 +court costs+ their fees.
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Ed Sirett - Property maintainer and registered gas fitter.
The FAQ for uk.diy is at www.diyfaq.org.uk
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