Had some workmen lay down a row of slabs alongside the house yesterday. Mysteriously, after they left we found the TV and broadband didn't work. However the phone does (it's Virgin, formerly Telewest).
Looking at the slabs, the cable, which runs under the lawn, and upto the side of the house seems OK. I took the cover off the wall box, and the cables seem secured correctly.
Virgin notified and engineer due tomorrow.
My first thought was a shovel mishap, but it seems the phone and TV/BB cables run together, so if that were the case, I would have expected all 3 to be out ?
Just wondered if anyone had any ideas/experience.
I know technically the workmen are liable, but believe me, this is complicated :-(