Hi. Her new washing machine -Whirlpool turns out to be singularly poor in washing performance. Having been forced to endure the local noise, I decided to try to see what was actually happening when this machine actually washed. The first design disaster was that the softener containing tray empties when the tray is pushed in. This is due to the plastic jumping rather than sliding into position and the softener syphons into the drum before the wash cycle. So, softening doesn't work! The next difficulty arose when I tried to establish just how many rinse cycles were occurring. Doh. The manual is a total source of non information. As far as I could establish on the first quick attempt. There was only one proper rinse cycle and that seemed to also include the washing water. Does anyone know if the washing/rinse cycles are documented anywhere. Has anyone modified the programmer? Our experience is that clothes washed in this machine come out substantially unrinsed/stiff as boards and her solution is to wash everything twice, once with detergent and once with softener!
Having spent some time searching, I came across the following link, where someone has also found a similar problem.
Regards Capitol