I can't believe Homeserve still have this video on their site.
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13 years ago
Homeserve
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13 years ago
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> Mike
Did I see them removing the tap part of the valve with no mention of draining down? Do they have some duty of care to their customers - for example to prevent them being scalded or ruining their home?
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13 years ago
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>>> Mike
Glad it wasn't just me. I thought I'd missed something when I saw that.
Are they completely mad?
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13 years ago
Never, never, never have anything to do with Homeserve. My insurance company specified them for a repair here which they totally bodged, failed to repair the bodge, then failed to come back and repair the failed bodge. It cost the insurance company a lot more to get the drain system fully replaced.
I mentioned this to a local builder - he loves it when insurance companies send them in as he in effect ambulance chases and makes lots of money re -instating the shambles they leave behind. Rob