We have an Alpha CD32C condensing boiler up in the loft that has worked faultlessly for the last 3 and a half years (in fact, it's been bloody brilliant :o)) but, about 2 months ago, it started playing up and locking out intermittently. Sometimes it'll reset first time, sometimes not. When it does reset, you can hear a slight "whumph" as the gas ignites.
We have the Alpha Aftercare contract so for just £12/month all parts and labour are covered, so it's just a matter of a phone call and someone comes out (usually) the same day to sort it. Over the last two months they've changed the spark generator, the gas valve and the gas valve lead (which apparently is a resistive lead and can be damaged if the spark genny fails - or so they said anyway).
They've just been out again today and the Alpha (or I should more correctly say the Alpha sub-contracted agency) guy measured a standing gas pressure of
23mbar at the boiler but when the boiler was trying to light he said that it dropped down to 15 or 16mbar, which was too low. He said that I should contact British Gas to report low pressure and they would sort it (incidentally, the whole estate got new gas meter, governor and main out to the street 12 months ago).Anyway, National Grid/BG guy turned up within 20 minutes and measured working pressure (all 4 rings on the cooker lit and boiler providing hot water) at the meter as 21mbar (their range being 19 - 23mbar) so that's OK.
Assuming we haven't got a gas leak (no smells at all) they reckon it could be crud in the pipework. My question (at last, I hear you cry) is this: (a) how does crud get into a gas pipe in the first place and (b) how the hell do you get it out? Is it likely, or is it that they don't know what to do next so are blaming anything?
Pete