After six visits the Vokera engineer (paid for by Vokera insurance), has said that he cannot repair the boiler because there is damage to the end of the gas flue.
The repair, still not done, has been going on for over three months and they tell me that now. Plenty of visits where they say that they don't have the parts. Cancelled by them, no show. Etc. I am very annoyed and will try to file a complaint.
Anyway, how do I repair the gas flue?
The only fault is that the very end of the plastic pipe, the one that is outdoors has about two inches by 1/4 of an inch of pipe missing. I guess that it has been slowly eroded by the hot fumes.
It seems that I need to replace the pipe.
I have two questions:
- How do I get to the pipe to replace it? The end of the pipe, outdoors, is protected by a metalic cage that I cannot remove easily. The inside part of the pipe, near the boiler has a much wider pipe.
- How do I order the pipe? How is it called?
(The Corgi inspector in their last annual inspection approved the system and gave me the certificate)
Thanks,
Antonio