Hi
I have an airflame Gas Fire which was installed last September and our fitter came back in January as the piezo unit wasn't working, he said that the air control know isn't operating (even though it feels like it is)
This morning an engineer finally called but refused to work on the fire because the flue on our chimney is described in his book as unsuitable for our chimney and the two large air vents in our lounge wall have a fly mesh on the inside and these don't meet gas regulations (the house is about 15 years old and these were installed when the house was built)
They have said that I have to have the external flue and internal flue covers ( and possibly the flue system - they go straight out through the wall) changed before they will look at the fire.
Can anyone tell me where I can find out about gas regulations and if this seems reasonable.
The two internal flues are 12 / 15 inches square (the room is about 25 x 12 ft) and they go directly to the outside wall.
They have two plastic internal covers which slide open and have fly mesh on the inside (we have been unable to find replacements for them)
The chimney is a standard pot and there is a u shaped flue on the top (this was installed by a builder)
I would appreciate any information on gas regs etc
Thanks