Hi All,
Firstly, sorry if this is a bit ot for a DIY post ?
A friend phoned me all in a panic yesterday because she'd somehow locked herself out of her Hotmail account. To cut a ls shorter ..
1) She recieved an email from 'Hotmail' (possibly bogus) suggesting she should change her password.2) She changed it. (doh)
3) She tried to get back in but couldn't4) She can't 'recover' the password as she's forgotten the answer to her secret question (it takes all sorts I suppose) ..? I did mention that although it was a 'secret question' at least *she* should remember / know the answer!
5) She's resigned herself to creating a new account (she's done so onSo, failing any automated way of getting back into her old Hotmail account (and before she tries her old drive and Incredimail sys for an Export / Import) , does anyone have a support telephone number (ideally in the UK) for 'Hotmail' please and if she's likely to get them to recover her account for her (or at least her address book)?
All the best ..
T i m
p.s. Anyone running 'Incredimail' know what the address book file is called and where it is please?
p.p.s. I installed Incredimail on my machine to test some stuff for her and emails opened up blank (anyone seen that before?). You hit 'reply' and you can see the text?