Delay in receiving Screwfix offer emails?

[Roger Mills]

I seem to be receiving 'deal of the day' emails long after the offers have expired. I received *two* today at 12:56 - one of which purported to have been sent on Wed 4th at 02:10 and the other on Thurs 5th at 02:39

These are coming into my [e-mail] (freeserve/wanadoo/orange) email account. Emails sent to the same address by other organisations are arriving within minutes of being sent.

Is anyone else having this problem? The symptoms are the same as if a sender allowed emails to sit in their 'outbox' for a long time before

*actually* being sent. The 'sent' timestamp is generated when they enter the outbox, *not* when they leave it!

[Andy Burns]

You'd have to look at the sequence of "Received:" headers in the message to see which email server(s) it passed through quickly and which server(s) sat on it for longer than they should have.

[HellyB]

From: Roger Mills Date: Sun, 8 Apr 2012 Time: 14:42:54

Take a detailed look at the timestamps in the message headers. You should be able to find the source of the problem there.

Ian

[Andy Burns]

Since you're using TB11, hit ctrl-U when viewing the screwfix message

[Dave Liquorice]

As is always the case.

Take a look at the Recieved: lines in the full header. I only have three emails from Screwfix to look at, two were deliverd in minutes of the time in the Date: line. One (2nd Apr) sat for nearly an hour on the outgoing screwfix mail machine.

Who does freeserve/wanadoo/orange outsource their email to? It's not unknown for these huge mail providers (Yahoo, google) etc to sit on mail that they half consider to be spam or simply delay stuff from some domains without any sensible reason.

[Roger Mills]

Ah, I'm only using TB11 for Usenet, and Outlook for Email (except for the throw-away Gmail account I use for Usenet, for which I do use TB11)

[Andy Burns]

Outlook, or Outlook Express?

The former

latter

[Roger Mills]

Here are the headers from one of the messages (suitably sanitized to remove the actual email address I use). Anyone care to interpret them? ____________________________

Return-Path: Received: from mwinf5c13 (mwinf5c13 [10.223.111.63]) by mwinb3002 with LMTPA; Sun, 08 Apr 2012 13:56:02 +0200 X-Sieve: CMU Sieve 2.3 Received: from mail1.replies.screwfix.info ([91.186.2.121]) by mwinf5c13 with ME id vPw11i01N2cfAXv01Pw2Xm; Sun, 08 Apr 2012 13:56:02 +0200 X-bcc: {my_account}@fslife.co.uk Envelope-to: {my_address}@{my_account}.fslife.co.uk X-ME-bounce-domain: {my_account}.fslife.co.uk X-ME-engine: default X-me-spamrating: 42.00 X-me-spamcause: (10)(0000)gggruggvucftvghtrhhoucdtuddrfeegfedrudeigddtudcuteggodetufcurfhrohhfihhlvgemucfogfenuceurghilhhouhhtmecugedttdenucgfrhhlucfvnfffucdluddtmdenucfhrhhomhepfdfutghrvgiffhhigidfuceovghmrghilhesshgtrhgvfihfihigrdhinhhfoheqnecuffhomhgrihhnpehstghrvgiffhhigidrtghomhdpshgtrhgvfihfihigrdhinhhfohenucfjughrpefhfffuvfggofhrkfgtsegrtdervchntdej X-me-spamlevel: not-spam X-ME-Entity: ouk Received: from mail1.replies.screwfix.info (10.1.121.21) by mail1.replies.screwfix.info id hg5ud217q9kk for ; Thu, 5 Apr 2012 02:39:35 +0100 (envelope-from ) From: "Screwfix" Date: Thu, 05 Apr 2012 02:38:39 +0100 Subject: We're OPEN this Weekend + Easter Specials! To: MIME-Version: 1.0 X-Mailer: NMS - 1:1 Mail!, Build 4.05.1994 Reply-To: "Screwfix" Message-ID: Content-Type: multipart/alternative; boundary="----=_NextPart_376_84AE03B6.84AE03B6" X-me-spamwebmail: HAM

____________________________________

[Andy Burns]

Screwfix's server had it for 5 days, before handing it to mwinf5c13

Not possible to say much more than that ...

SF might have been trying furiously while mwinf5c13 was down/greylisting/busy/inaccessible

Or SF might have had such a huge lot of emails to send that yours took 5 days to make it out.

[Roger Mills]

Usenet]

I know how to view headers - but I'm not sure what they're telling me!

[Andy Burns]

Oh, wasn't that you that posted a set of headers earlier?

[Roger Mills]

Yes - I posted them so that someone else could decipher them for me.

[Andy Burns]

If there had been multiple servers it passed through at the sending end or the receiving end it might have been possible to lay blame on screwfix or wanadoo .

As it is, I don't believe there's any more that can be inferred from the headers. Without access to the server logs, all you can say is it took

5 days to get from the screwfix server to the wanadoo server.

[PeterC]

I've just had one dated today at 02:56h to tell me about opening times over Easter - BFLN!

[Roger Mills]

When was it *sent*?

[David WE Roberts]

One suggestion. Massive inflow of mail from a single source. Automatic SPAM defences decide that this is SPAM bulk mailing and block the source. Some days later, support realises that it isn't SPAM (unsolicited bulk email) but solicited bulk email. Blockage removed. Likely to be a knee jerk defence by the receiving mail server for your email account, so may not happen on servers which either don't SPAM block or have configured Screwfix as a legitimate bulk email source. If it happens again, contact your service provider.

[Roger Mills]

I doubt whether freeserve/wanadoo/orange would be that interested, bearing in mind that it's a free account which I keep going just for this sort of email.

My Internet Service Provider is PlusNet - but they're not directly involved with this particular problem.

[PeterC]

From: "Screwfix" Date: Mon, 09 Apr 2012 02:35:11 +0100

seems to be the earliest time shown; took 1m 20s apparently.