Contact email for Lidl ?

[Harry Bloomfield]

1nd attempt - the first didn't show up...

I wonder if any one might have an email address for Lidl please?

[George]

have an address?

[BRG]

No e-mail address, but would this do?

Address:

Lidl UK GmbH

19 Worple Road Wimbledon SW19 4JS

Telephone: [phone]

Registered in England No.FC017929 VAT No. GB 614 798 608

Or if you want to Say No to the 0870 number, you could try this link

[Mary Fisher]

couldn't resolve me problem :-)

(We bought an appliance which needed a particular fuel which they didn't sell - I asked about it here at the time)

Mary

[Harry Bloomfield]

Mary Fisher formulated on Monday :

Thanks both and sorry for the delay in responding, my broadband has been off due to upgrade.

I just prefer to express such things in writing....

I bought one of their pressure washers about a year ago and the plastic bayonet fitting of the gun for the lance has snapped - this is the one they had on recent special offer, supposedly with a 3 year manufacturers warrantee.

The plastic of the bayonet is so thin it was fairly inevitable that under pressure it would snap, so I chased up the 3 years warrantee with the manufacturer. They say it is a replaceable item, but you have to buy the complete gun at £84. The gun they say is not covered, because its an accessory. I can understand them excepting fair wear and tear, but this is not an item that should suffer wear, except with lots of use inserting and taking out the lance - but this just snapped in use.

£84 is around the cost of the entire pressure washer, so obviously I'm not too happy.

I have been in touch via the phone with Lidl and they agree with the manufacturer. I feel a complaint to Trading Standards coming on!

[Andy Hall]

But you bought it from Lidl. This is typical of the lack of service provided by these cheap warehouse places and the vendors from whom they buy. They should stick to selling potatoes.

Presumably you paid approx £85 originally and now the same again, making £170 in total. You could have had a 1.9kW Kaercher model for that money, or a 1.4kW one for what you paid in the first place.

The Common Law of Business Balance

"There is hardly anything in this world which some man cannot make a little worse and sell a little cheaper. The people who consider price alone are this man's lawful prey, as it is unwise to pay too much, but worse to pay too little.

When you pay too much you lose a little money that is all.

When you pay too little you sometimes lose everything, because the thing you bought was incapable of doing the things it was bought to do.

The common law of business balance prohibits paying too little and getting a lot...it cannot be done, if you deal with the lowest bidder it is well to add something for the risk you run. And if you do that you will have enough to pay for something better."

John Ruskin (1819 - 1900)

[Stuart Noble]

And M&S should stick to selling underwear

[Andy Hall]

Quite.

[The Real Doctor]

Who were the manufacturers? According to a chap I know, who sells these things for a living, the Lidl ones are/were made by Kaercher.

Ian