Absolutely they were. Unfortunately I have more important battles to fight on the health front.
They have got a real geographical local number but it does not appear on their website where you would look. Indeed, their whole approach to internet access has been crap. For example, about once a month they close for a whole day for training. But you'd never know unless you go into the surgery because it never appears on website. And you can order a prescription on-line, you can get a confirmation it has been received, a reminder in case you have forgotten to pick it up, but nothing to tell you that it has now been done. So time after time, having allowed the required period, I go in and find it has not yet been done... It is almost never a problem, but if I knew I could delay going in to pick it up.