When you phone in and ask for a price, they look up your account and apply the list of discounts.
For a new account, you are wise to limit your proposed monthly spend to a realistic amount, say £1000 and build up a good credit record by settling promptly.
That's what happened to me with my electrical wholesaler account, they asked me if I'd like an account (after I'd bought a fair amount for cash over a year or two) and I said yes. I didn't even have to ask.
I had been using a supplier for some years, with an account which didn't allow credit. I asked if I could have credit so I had just one bill a month to settle, and they gave me £100 credit. I always pay the bill immediately the invoice arrives, which if they check, should give me a good credit record with them. As I kept hitting the credit limit, they quickly bumped it up.
One thing to note - as an account holder, you will be treated as a business customer, and you are liable for late payment penalties. Most companies don't charge these for slightly late payments, but you are still liable, and they could do so anytime during the following 6 years. However, the biggest risk is that the company goes bust and is bought out by a firm which is only after recovering late payment penalties. They go back over the last 6 years invoice and payment records, and issue penalties for all the late payments they can find. If you routinely paid every invoice even a day or two late, you could end up with a massive late payment penalty to pay. In theory the Official Receiver could do this, but I suspect they would only be interested in any large penalties, but there are now companies who specialise in taking over bust companies, and survive only by collecting the uncollected late payment penalties due.
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