I've been going through severe problems with my Heatline Compact S30 combi-boiler and recently had an engineer out to it under warranty. He noted that the TRV's the instaler had fitted were one-directional, said this would cause knocking and stress on the boiler and advised that they be changed to bi-directional. He also advised a room-stat which the installer also neglected.
I have drained the system and bought new Mistral bi-directional TRV's (with self seal tail). Here's where I am confused. The valve section allows the tail to move freely and does not appear to seal at all. All that is in the boxes are a two-way valve, two brass o-rings, two nuts and the sliding tail. I bought from PlumbBase, but I found the same item on ebay just now and it appears to have an extra brass part that did not come with the units I purchased. Am I missing parts from these or am I failing to realise how they work?
Also, the previous fitting had a female coupling on the bottom and the copper pipes seem to be attatched to what I presumed was the old copper o-rings! Unless I can get these off, the old fitting nut wont come off, and I cannot fit the new parts anyway. Any help would be gratefully appreciated. Thank you in advance.