I wanted to order a 3.75m length of electrical steel conduit from TLC but it is an "oversized" item so cannot be delivered but as I wanted it shorter ( two same size halves) I e-mailed them to ask if they could cut it in half and send it .
I got no response so I phoned them . I was told they used to do that but had complaints from customers that they had cut it to the wrong length ( ???) so they stopped doing it,they had couriers losing parcels,they would need to send it to a branch to get it cut ( ??).
I know it sounds a simple request from my POV ..one guy,two minutes with a hacksaw and Bob's your Uncle,parcel it up and off you go .but Hey Ho . Just sounded like I was being told an alternative version to " We cannot be arsed doing what you requested"
Anyone know any other on-line supplier of steel conduit..it needs to be threaded at one end with a connector .It's to hold up a roll of photographic background paper . I did think of Metalsupermarkets as there is an outlet local to me ( Glasgow) but I'm not sure that what they sell will be threaded .
Stuart