In article , snipped-for-privacy@netzero.com (Peter) writes: | On 2/22/2010 12:22 AM, Pete C. wrote: | >
| > Nate Nagel wrote: | >>
| >> I've seen recommends here for Sharp, and I had an ancient Amana for | >> years that I eventually got sick of moving (it was big and HEAVY) but | >> still worked. | >>
| >> Any other brands worth considering? | >>
| >> The current nuker has started putting out a distinct burning electronics | >> smell when using, so I'm not real nuts about keeping it around. | >
| > The only one I would avoid would be Panasonic (or any matsuSHITa brand). | > I have a basic Sharp unit in my kitchen that works well, I also have a | > tiny little GE branded unit that I put in my camper which also works | > well. | I'd also avoid Kitchen-Aid. We figured with their reputation for quality that | it was worth the incrementally higher price compared to competitive models with | the same specs and features. About 9 months later, while it was still under | warranty, it died. Acted as if it had been unplugged. I called the customer | service number and they said I needed to ship it to their repair facility - at | my expense (nothing near me I could drive to.) The original box it came in must | have come off a large shrink wrapped pallet because it was much too flimsy to | use for shipping. Even without shipping materials, it weighed about 33 lbs. I | figured the cost of purchasing a sturdy container plus shipping and insurance | would have been more than 1/2 the purchase price, making the warranty | effectively worthless.
I had a similar experience with a Cuisinart microwave that failed within the warranty period. Not only would I have to pay for return shipping but I was supposed to enclose a payment for them to ship it back to me. Even if I had been within driving range of the repair facility they would not let me drop it off. They explicitly said that the original box was not suitable for shipping.
Dan Lanciani ddl@danlan.*com